We’ve gathered these common MCCS questions from Interactive Customer Evaluation (ICE) comments and from focus groups of MCAS Iwakuni community members.
The Beauty Salon situation aboard MCAS Iwakuni has gone from bad to worse. What is MCCS doing about it?
Funding decisions outside MCCS control and employee attrition are the significant reasons why MCCS has been unable to provide the requisite number of qualified beauty salon technicians to service the community.
During this time, MCCS offered booth rentals in the Head to Toe Beauty Salon to qualified beauticians living on the installation, but all opted to provide their ser-vices as a home-based business.
Nevertheless, although these home-based businesses partially mitigated the need for salon services, they have not been able to keep up with customer demand.
This past summer MCCS entered into a dialogue with AAFES which resulted in a contract that will provide beauty services starting in April 2018.
It seems all military installations have the same fast food concepts (Burger King, Subway, Taco Bell, etc.). Why can’t MCCS bring in something exciting like “Chick-Fil-A” or “In-N-Out Burger”?
The fact is that the current fast food concepts aboard MCAS Iwakuni and other military installations belong to companies that are willing to invest in operations overseas because of the economy of scale they achieve by having many locations on military installations.
This offsets their cost and enhances their profitability. These Name Brand Fast Food (NBFF) franchises also have existing contracts with MCCS, AAFES, and NEX.
Concepts provided by NBFF include image packages, employee training, marketing support and a reliable supply chain.
That said, MCCS has an open invitation to “Chick-Fil-A” or “In-N-Out Burger” to come to Japan and establish their first franchise in the Yamaguchi Prefecture aboard MCAS Iwakuni.
Why are the new MCCS Operations Associate positions that pay $15 per hour only open to active duty servicemembers and not spouses?
The new NF2 Operations Associate positions for active duty service members were created to alleviate the shortage of staffing we’re currently facing in our food court operations.
The base rate for these positions is set at $15 per hour in recognition of the fact that active duty individuals already work a full-time job with the military, but are not eligible for overtime pay in the same manner as civilian employees.
The pay was established as a means to mirror the program we are currently offer-ing both NAF and GS employees who work full- time jobs and then work second jobs with MCCS and receive overtime pay after their standard 40-hour work week.
The bottom line is that MCCS Iwakuni wages are based on the wage schedule pub-lished by the DoD Wage & Salary Division. This is why we cannot locally establish wages that would pay employees a higher wage for regular (non-overtime) hours.
However, we have a request pending that will allow us to increase the base rates for individuals in these hard to fill positions.
Finally, in addition to the many generous recruitment incentives spouses are eli-gible for when working in revenue- generating activities, they are also eligible for overtime when working more than 40 hours per week.